ZOOP.ONE | SUPPORT

Account Registration 5

• Is account registration important?
• Access to customer dashboard
• How do I verify my Account?
• Further steps after gaining access
• How to Start Testing for products

Account activation 4

• Account activation process
• Questions related to KYC documents
• Account activation process for Testing
• When can I move to Production?

Products 5

• Product Subcription related queries
• Product approval related queries
• Transaction limit on Test environment
• Required details to access products
• Products that we offer

Billing 4

• Charges on product subscriptions
• Plan validity related queries
• Invoice related questions
• IP Whitelisting

Reports 3

• Purpose of Reports
• Filters available for report generation
• Are reports downloadable?

General FAQ's 3

• Alteration of information
• Not Finding the Resolution?
• Technical help - testing or integration

Offline Aadhar or OKYC 0

Driving license 2

• States that we support
• Privacy & security related

Voter ID 2

• Extraction of details
• Photo related responses

PAN 2

• PAN number verification
• PAN card modfications related

Passport 2

• Passport validation related
• Expiry date information

Aadhaar Based eSign 3

• How does Aadhaar based eSign work?
• Certificate revocation enquiries
• Is Aadhaar esign admissible?

Bank account verification 4

• Uses & Types
• List of Banks
• What if IFSC number entered is wrong
• Difference-Lite & Advance

GST 4

• Where will the GST API be useful?
• Supplier information of the User
• Can Zoop.One fetch invoice details
• Difference of GST Lite & GST Advanced

RC 3

• Engine and chasis number related
• Personal identity details
• Vehicle condition & insurance section

Digilocker 3

• Uses of Digilocker API
• API Integration issues
• Android SDK for Digilocker

Authentication Error 2

• Errors with 401 response code
• Errors with 403 response code

Product Error 2

• response code: 107, Duplicate Transac
• response_code: 112, Low Wallet Balance

Validation Error 3

• For response codes 401, 404
• response_code: 106, Invalid ID Number
• response_code: 104, invalid Consent

Source Error 3

• response_code: 108, Source Error
• response_code: 109, Source Timed Out
• response_code: 110, Source Unavail

General questions 2

• Invalid JSON format in request body
• Error- connecting to invalid endpoint

Login associated - Dashboard 2

• Password & OTP related queries
• Unable to login to dashboard

Try our Products! 4

• Register, Set, Code!
• Require an authentication API?
• Your app, aur authentication APIs!
• A plan for every need!

Payment & Reports 2

• Select, Pay, Repeat! Matters of money
• Ready-made reporting