1. For Error with "response_code": 403, "response_message": "ip not whitelisted"  


The reason for such an error : User are making the request from an IP which is not whitelisted at our end

The resolution: Please raise a request from the IP which requires whitelisting 


2. For Error with "response_code": 403, "response_message": "product not subscribed by app"


The reason for such an error : If the Product is not subscribed/added to the app. 

The resolution:  The subscribed product must be added in the app on the Manage App page.


3. For Error with "response_code": 403, "response_message": "action disallowed for the product" 


The reason: Usually it means the user is requesting production APIs with test credentials and vice versa. 

The resolution: Use only production app for production APIs and similarly for test APIs.


4. For Error with "response_code": 403,"response_message": "org is disabled" 


The reason: Admin has disabled the access of the org. 

The resolution: Admin should enable org if possible. 


5. For Error with "response_code": 403, "response_message": "you are not authorized to make this request as product is unsubscribed" 


The reason: You are making the request to a product which you have unsubscribed. 

The resolution: Please resubscribe the product. 


6. For Error with "response_code": 403, "response_message": "you are not authorized to make this request as your wallet balance is low" 


The reason: Either the test credits or production wallet is exhausted. 

The resolution: Recharge to continue using the APIs