1. Do I need any prior approval to test the products?
For a few products, you do require prior approval. You can make a request for these products from the "Product" catalogue. For more information, please get intouch with our support team.
2. How much time does it take for a product to get approved?
The request usually takes 4 to 12 hours to be approved. We will be available from Monday to Friday during the working hours between 9 am to 7 pm. Incase of an urgency, please talk to the Account Manager or Support specialist. You may also raise a query by creating a ticket.
3. What if my product request is rejected?
Please drop a mail to your dedicated Account Manager. You can find your Account Manager’s contact details under the ‘Business Information’ section.
Note - Product request once rejected can be solicited after a period of 45 days.