1. How can I reset my password?
You can reset the password by following the below steps,
1. Click on the 'forgot password' button on log-in page.
2. You will get a reset password link on your registered Email ID.
3. Click on the reset password link received, you will be navigated to a set password screen, where you will be able to set a new password for the registered account.
2. How can I change my password?
To change the password,
1. Go to your profile (this will be at the top right of your screen)
2. Click on the dropdown menu
3. Select ‘Change password’
4. Set your new password and Save.
3. If you have not received a reset password link on your registered email ID,
Please inform us by raising a ticket or by sending an email to support@zoop.one and we will share an alternate or temporary password which can be active for 12 hours.
4. OTP related issue?
Please inform us by raising a ticket or by sending an email to support@zoop.one and we will share an alternate or temporary password which can be active for 12 hours.