1. How can I subscribe to a new product?
You may visit the 'Product' section within Dashboard and click on 'Subscribe' from the Product cards you wish to test.
Another way to subscribe Product(s) for testing- During registration, the 3rd step is to select the products you wish to test. If you are not sure of the Products, this step can be skipped for a later subscription.
2. What happens after the Product is subscribed to?
When the Product is subscribed, free transactions are added automatically to your account.
Once the free transactions are exhausted, you can move to production and your account will be charged based on the plan you have opted for.
Note - Make sure to access the Product in the testing environment first using the default Test App created and then enable it on the Production as this may incur charges if directly used in the Production environment.
3. How can I unsubscribe from a product?
To unsubscribe from any product you have to first remove them from all the 'Apps' you have linked with. To do this follow the below steps:
Step 1: Go to 'Manage Apps'
Step 2: Select the app which is linked with service - Under 'Product level setting'
Step 3: Click on Manage Products.
Step 4: Remove Products from the list of 'Added to App'
After this, go to the Product section and 'Unsubscribe'. Clicking this button will initiate a verification flow, where you will be asked for the OTP sent to your registered email ID.
Once the OTP is authenticated the Product will be deactivated from the App.
After following the above steps, you can unsubscribe from the Product section,
1. Free Test Credit
2. Documentation
3. Pricing
4. How can I test the product after subscribing?
To test the product APIs you need to add the product in the test app over 'Manage Apps'.
5. Why has my subscribed products still not approved ?
Dear customer,
Please note that we are actively approving the products from monday through friday. If there is a delay, it might be because of the weekend(saturday & sunday). Incase of urgencies, you can contact the designated KAM or raise a query by either creating a ticket or you may send an email to support@zoop.one.